Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Personal Data We Use:

Profile Information: Information you give us when you register in our platform, including your username, password, email address and telephone number.
User Activity: All information related to reservations, orders and communications are collected.
Financial Transactions: Information related to payments made via our website are collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

Use of Information:

We use your information to deliver, maintain and improve our services that we provide.
We use your information for communication, including by email. We use email to confirm reservations, orders, respond to inquiries or share information about our products and services.
Monitor and analyze trends and usage.We will only retain personal information as long as necessary for the fulfillment of those purposes.

Security of Information:

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of your personal user data and other information transmitted to us.
While we use secure connection (HTTPS) no data transmission over the internet or other network can be guaranteed to be 100% secure.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Credit Card Transactions:

If you provide us with your card number for membership and account dues payment, we will treat your credit card number in a secure manner.
We do not store your credit card information in our server.

Information Sharing:

We do not share your personal information with any third party. However, those with access to the database (software service provider) and credit card merchant service provider will have access to some of your personal information you provide

How can you contact us:

If you have any questions regarding our privacy policy or how your personal information is secured and used please email admin@aeeadhaka.org

Changes to Policy:

Any changes to this Privacy Policy will be communicated to our members via the website.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


Refund & Return Policy:

REFUNDS WILL NOT BE PROVIDED FOR ANY MEMBERSHIP OR SERVICES. WE DO NOT PROVIDE CREDIT, REFUNDS OR PRORATED BILLING FOR MEMBERSHIP OR SERVICES THAT ARE CANCELLED MID-MONTH. In such a circumstance, you will continue to have access to your membership or services until the end of the monthly billing cycle. Each membership or services provider reserves the right to offer refunds, discount or other consideration in select circumstances at its sole discretion. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.



TERMS AND CONDITIONS

1. Please be advised that this bill is issued on the 1st day of every month. An overdue charge of 5% is added if payment is not made within 30 days from bill date. Bills must be paid in full not partly. The below are applicable if your bill is higher than $500

Credit barred :

A) if payment is not made within 30 days of the bill date.

B) if at any point of time in a month, member exceeds his credit limit of usd 500.

Suspension :

A) if payment is not made after 45 days of credit barred.

Termination:

A) if payment is not made within 30 days after suspension. Hence your timely payment will be appreciated.

2. Please note members can collect supporting invoice details at any time from AEEA office from 09:00 am to 05:30 pm.

3. All payments to be made strictly by cheques, credit cards, online web payment and bank deposit slips only.